Introduction: Workforce Diversity and the Twenty-First Century -- Law and Public Policy: EEO, Affirmative Action and Diversity Management -- The Significance of Diversity and Social Equity -- Race and Diversity Management -- Managing Diversity around Ethnicity -- Diversity Management and Women...

How can management not matter? -- Ending welfare as we knew it -- The important role of public management in welfare reform -- Public management and street-level bureaucrats -- The art and science of managing street-level bureaucrats -- What are welfare workers doing at the front lines? -- How...

"Public Personnel Management has served as an essential, concise reader for public personnel and human resource management courses in the fields of public administration, political science, and public policy for more than 30 years. Since the first edition published in 1991, the book has provided...