This paper analyses Italian social cooperatives as a typical delivery service firm focusing on employee incentive systems characterized by “role tension” linked to the dual position of being employee and owner at the same time. In line with this idea, the answers to three questions: “Why...

This book provides an up-to-date analytical and empirical treatment of some important interactions between paid and unpaid labour and the social economy. The emphasis on the preferences of paid and unpaid labour and on their role in the efficient provision of social services makes a contribution...