Fernández Barcala, Marta; Díaz Martín, Ana Ma; … - In: International Journal of Retail & Distribution Management 28 (2000) 6, pp. 243-260
Aims to provide the entities and institutions that train retailers with a series of recommendations to improve the quality of the courses they organise and give, especially concerning the aspects where those actually receiving training detect the greatest shortcomings. Hence, the perceptions of...