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We present a field experiment in which we set up a call-center to study how the productivity of workers is affected if managers treat their co-workers in an unfair way. This question cannot be studied in long-lived organizations since workers may change their career expectations (and hence...
Persistent link: https://www.econbiz.de/10012929481
Increasing evidence indicates the importance of management in determining firms' productivity. Yet, causal evidence … regarding the effectiveness of management practices is scarce, especially for high-skilled workers in the developed world. In an … management practices: (i) performance monitoring; (ii) performance feedback; (iii) target setting; and (iv) pro-social incentives …
Persistent link: https://www.econbiz.de/10012479572
We present a field experiment in which we set up a call-center to study how the productivity of workers is affected if managers treat their co-workers in an unfair way. This question cannot be studied in long-lived organizations since workers may change their career expectations (and hence...
Persistent link: https://www.econbiz.de/10011757773
We present a field experiment in which we set up a call-center to study how the productivity of workers is affected if managers treat their co-workers in an unfair way. This question cannot be studied in long-lived organizations since workers may change their career expectations (and hence...
Persistent link: https://www.econbiz.de/10011758792
We present a field experiment in which we set up a call-center to study how the productivity of workers is affected if managers treat their co-workers in an unfair way. This question cannot be studied in long-lived organizations since workers may change their career expectations (and hence...
Persistent link: https://www.econbiz.de/10011763630
We present a field experiment in which we set up a call-center to study how the productivity of workers is affected if managers treat their co-workers in an unfair way. This question cannot be studied in long-lived organizations since workers may change their career expectations (and hence...
Persistent link: https://www.econbiz.de/10011764924
Persistent link: https://www.econbiz.de/10011817778
Persistent link: https://www.econbiz.de/10004665960
Persistent link: https://www.econbiz.de/10004807622
Persistent link: https://www.econbiz.de/10012173420