Technological innovation is universally recognised as a major generator of economic progress, producing mild—and sometimes major—changes, in existing technologies, attitudes, methods of operation, and patterns of demand, which in turn can engender resistance from those parties chiefly...

Quality in research and development (R&D) work has become increasingly important as companies commit themselves to quality improvement programmes in all areas of their activity. Quality improvement forms an important part of their competitive strategy. Quality management systems have been...