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Modified SERVQUAL model and effects of customer attitude and technology on customer satisfaction in banking industry : mediation, moderation and conditional process analysis

Ahmed, Rizwan Raheem; Vveinhardt, Jolita; … - In: Journal of business economics and management 18 (2017) 5, pp. 974-1004

Persistent link: https://www.econbiz.de/10011781016

"We can only request what's in our protocol" : technology and work autonomy in healthcare

Petrakaki, Dimitra; Kornelakis, Andreas - In: New technology, work and employment 31 (2016) 3, pp. 223-237

Persistent link: https://www.econbiz.de/10011775486

In search of a sweet spot for wealth management digitisation : human versus technology, provider versus customer perspective

Golba, Bartosz - In: Journal of digital banking 2 (2017/2018) 3, pp. 214-222

Persistent link: https://www.econbiz.de/10011878230

An empirical study on factors influencing technology transfer using structural equation modelling

Chehrehpak, Mehri; Alizadeh, Alireza; Nazari-Shirkouhi, … - In: International journal of productivity and quality … 23 (2018) 3, pp. 273-288

Persistent link: https://www.econbiz.de/10011861245

Designing wearables for use in the workplace : the role of solution developers

Evers, Maren; Krzywdzinski, Martin; Pfeiffer, Sabine - 2018

the employees. Wearables technology is at an early stage of development, in which the interests and perspectives of … relevant stakeholders, especially technology developers and the management, are of particular importance. This article explores … organization are ignored. On the other hand, the technology developers see and discuss the potentials and dangers of wearables …

Persistent link: https://www.econbiz.de/10011918257

Working around technologies : invisible professionalism?

Dupret, Katia - In: New technology, work and employment 32 (2017) 2, pp. 174-187

Persistent link: https://www.econbiz.de/10011958411

Play with societal structure to improve societal process

Georgantzas, Nicholas C. - In: Human systems management : HSM 37 (2018) 4, pp. 361-378

Persistent link: https://www.econbiz.de/10011965152

Brilliant technologies and brave entrepreneurs : a new narrative for African manufacturing

Naudé, Wim - 2018

In this paper I argue that the manufacturing sector still has an important role to play in Africa's development. Despite failing to industrialize in the past, there may be a new window of opportunity. This is due to the convergence of what has been called "brilliant" new technologies associated...

Persistent link: https://www.econbiz.de/10011949049

Electronic monitoring in public organizations : evidence from US local governments

Fusi, Federica; Feeney, Mary K. - In: Public management review 20 (2018) 10, pp. 1465-1489

Persistent link: https://www.econbiz.de/10011930113

A vision about the farming sector's future : what is in there for farmers in the time of the second machine age?

Rizov, Marian - 2016 - Version: March 2016

corporate forms with associated implications for employment and rural livelihoods - new technology in farming replaces both …

Persistent link: https://www.econbiz.de/10011933480