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Using individual employee data from four unionized organizations over two three-year periods, this study analyzes the effects of grievance filing and settlement activity on post-grievance settlement outcomes. The results show that performance ratings, work attendance rates and promotion rates...
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1 Bridging the Gap between Industrial Relations and Conflict Management: An Introduction -- I Differing Conflict Conditions and Definitions: Implications for Managing Conflict -- 2 The Conflict Carousel: A Contingency Approach to Conflict Management -- 3 Interface Analysis and the Management of...
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