Purpose – The purpose of this paper is to examine the relationship between two variables, self-efficacy and job involvement, of internal auditors of companies. It also aims to explore its intervention on self-efficacy and job involvement using organizational power as another variable....

The use of technology when discussing sustainability has widely been praised. However, people's decision to employ technology is what will determine its role in addressing sustainability concerns or in acting as a negative force behind a development trend. This paper examines when technology is...

Purpose – The study aims to report a case study in a Thai Electronics Manufacturing deploying a lean manufacturing approach, and to discuss the value gained in their supply chain operations. These experiences can be adapted by others for design, redesign, and problem shooting when analyzing...

The aim of this study is to empirically examine the determinants of customer loyalty (CL) in mobile telecommunication services (MTS) from the Malaysian perspective. Service quality (SQ), perceived value (PV), trust and habit were examined as the determinants of customer loyalty. The currently...

<title>Abstract</title> This empirical study examines the association of TQM practices (i.e. leadership, customer focus, strategic planning, people management, information analysis and process management) with the innovation performance as perceived by the managers in Malaysia. The research model is...

This paper examines the extent of end-user satisfaction on the service delivery process by the Royal Malaysian Customs (RMC) as the agency moves toward implementing electronic government (e-government) initiatives. The RMC has in fact been identified as one of the prominent and...

Purpose: Given the emerging nature of integrating blockchain into food traceability systems, this study aims to investigate the intention to participate in a blockchain-based Halal traceability system through a united model that consists of Halal orientation strategy, institutional theory and...

The execution and outcome of credit rating policies of banks are highly relevant to banks' decisions in investments, loans, and their measurement of default risks. They also have impacts on capital flows and utilisation of corporate borrowers. Therefore, it is essential to establish a...