Aubert, Benoit A.; Patry, Michel; Rivard, Suzanne; … - Centre Interuniversitaire de Recherche en Analyse des … - 2000
This paper reports the results of a study of three successive IT outsourcing contracts at British Petroleum (BP). We offer an operational definition of IT outsourcing risk and use it to assess the risk exposure associated with each contract. We then examine how the management at BP dealt with...