Harnessing knowledge for development is not a new concept. Knowledge has always been central to development and can mean the difference between poverty and wealth. The knowledge economy is not just about establishing high-tech industries and creating an innovative and entrepreneurial culture....

This book provides an overview of the World Bank's Eco2 cities : ecological cities as economic cities initiative. The objective of the Eco2 cities initiative is to help cities in developing countries achieve a greater degree of ecological and economic sustainability. The book is divided into...

Business decisions supported by strategy of customer relationship management CRM are interesting for: retail networks, telecom operators, banks, insurance companies, travel agencies, but also for agricultural organizations. This paper highlights the importance of IT development of customer...

The North-Eastern region of Argentina covers 17 % of the almost 3-million-square-kilometer territory of the country. Its economy is sustained by forest exploitation and by two distinctive agricultural products: cotton and tobacco. It is through these two products that the regional economy plays...