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An attempt is made to detect and analyse changes in the electronics distribution industry with regard to “value‐added” services provided to its customers. The basic areas of interest covered by this research are what kinds of additional services are being offered by the electronics...
Persistent link: https://www.econbiz.de/10014795242
The benefits realised through increased computerisation of business logistics activities have been widely acclaimed and accepted. Evidence is presented to show through an extensive mail survey of logistics executives throughout the US that only modest progress has been made over the last decade...
Persistent link: https://www.econbiz.de/10014795243
A mail survey was conducted among 535 worldwide water ports and water carriers to learn about (1) the importance of various port selection factors and (2) the influence of contemporary trade issues on international port operations. Analysis of 134 responses (25 per cent response rate) revealed...
Persistent link: https://www.econbiz.de/10014795244
22 general hospitals in Georgia, USA, yielded preliminary evidence the prime vendor relationship led to better materials …
Persistent link: https://www.econbiz.de/10014795247
Evaluation and development of personnel in the materials management area is a major concern for today′s growth‐oriented organisations. A model is provided for evaluating both the routine and non‐routine areas of employee responsibilities and an effective behaviourally oriented approach to...
Persistent link: https://www.econbiz.de/10014795248
This article examines the use of customer service as a competitive weapon in industrial markets. The database consists of respondents from industrial firms throughout the United States. While the majority of respondents indicated a willingness to use the service option, only a few had an...
Persistent link: https://www.econbiz.de/10014795249
international medical travelers into the USA, including health and healthcare system, economic, social and diplomatic and travel …-sectional study of the 194 member and/or observer countries of the United Nations. Data for medical traveler volume into the USA … between 2008 and 2010 were obtained from the USA Department of Commerce, Office of Travel and Tourism Industries, Survey of …
Persistent link: https://www.econbiz.de/10014795946
Purpose – Today’s global business environment essential requirement to an industries reduction of wastes, reduction of variations, reduction of lead time and innovative feature quality product with minimum cost. That strives to improve customer satisfaction, break through strategies to solve...
Persistent link: https://www.econbiz.de/10014797654
A case study is presented of an organisation′s experiment with job sharing as an alternative work pattern. The arrangement was unusual in two respects. First, the job shared was at the management level; executive director of a not‐for‐profit, private volunteer agency. Second, the...
Persistent link: https://www.econbiz.de/10014799174
Social, economic and demographic forces, fuelling new efforts to recruit, retain and develop women in the workforce, are examined. Transnational perspectives and policies such as “parental leave” and “career breaks” are explored, with particular reference to differing attitudes in...
Persistent link: https://www.econbiz.de/10014799181