In only ten years, Google has achieved remarkable success from online search-based advertising. Its search engine is dominant, and its IT infrastructure is the most powerful computing system in the world running on over one million computers and serving more than one billion users globally....

Part 1 of this article reviewed existing research both on attitudes toward telecommunications substitution for travel and on operational experiments with teleconferencing and telecommuting. Part 2 examines major factors influencing substitution, including government policy. It concludes that...

Computing policies have been considered a major mechanism for reducing and preventing the emergence of problems in computing operations. The authors examine the relationship between computing policies and problems, and formulate a theoru of the interactions between problems, policies and...

As society becomes increasingly dependent upon technology, and so increasingly a subject of public policy scrutiny, it is essential to acquire as much knowledge as possible about technology development, adoption, use, and impacts. The authors propose in detail a long-term study of electronic...