This article examines the changes in the relationship between government departments and the UK construction industry brought about by the privatisation of the Property Services Agency (PSA). In particular, it shows that while there has been some encouragement for closer, and more long‐term,...

Purpose – This paper aims to identify reverse flows and exchanges that support public service provision. Reverse flow literature has focused on manufacturing based supply chains using the lens of exchange (recovery, reuse, repair and recycle) to gain performance improvement in product flows....

Communications are important when you are a National Health Service Trust caring for a remote and largely rural community in Northern Ireland. On top of that you are responsible not only for acute hospital care, but also community care services, mental health and elderly care. So when the Trust...

The idea that businesses faced with the need for radical change should eschew performance improvement projects is clearly nonsense. However, it has been estimated that almost 70 percent of re‐engineering projects fail. In the face of such statistics pessimists might be inclined to opt for the...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – The purpose of this paper is to examine the motivations behind public sector spin outs, focusing on the Right to Request policy, which enabled NHS staff to set up their own social enterprises to deliver healthcare services. Design/methodology/approach – The paper draws on empirical...

Purpose This paper aims to summarise a contribution to the International Comparative Social Enterprise Models (ICSEM) Project from the United Arab Emirates (UAE). It particularly highlights the relevance of the social constructionist approach adopted in the study to investigate and make sense of...

Purpose This paper aims to explore the linkages between integrated reporting (IR) and organisations’ internal processes, specifically focusing on investigating the internal mechanisms of change that can lead organisations to adopt IR disclosure and how this impacts on integrated thinking...

Purpose This paper aims to explore the disclosure of greenhouse gas (GHG) emissions by megacities. Three dimensions were considered. First, what communication channels are used by world megacities to disclose their emissions reduction target (ERT) and emissions reduction actions (ERA)? Second,...

Purpose This paper aims to examine the non-financial information disclosed in social reports by an Italian provincial government over time to determine its relevance, contribution and evolution. Design/methodology/approach Through a case study analysis, the authors examine 10 years of social...