Carraher, Shawn M.; McClure Franklin, Geralyn; Parnell, … - In: Journal of Technology Management in China 1 (2006) 1, pp. 107-117
technologically oriented performance in technologically oriented businesses in mainland China and Japan. Design …/methodology/approach – Data was collected from 262 employees in mainland China and 236 employees in Japan pertaining to their service and … satisfaction, performance orientation, and helpfulness. In Japan, the seven dimensions consisted of extroversion, emotional …