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La consommation de services publics de réseaux
Compeyron, Arielle - In: Cahiers du GRATICE (1996) 1, pp. 93-118
Persistent link: https://www.econbiz.de/10001519205
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Consumer Salience and Quality Provision in (Un)Regulated Public Service Markets
Gu, Yiquan; Rasch, Alexander; Wenzel, Tobias - 2021
This paper examines the publication of quality indicators in service markets with public finance systems, such as education and healthcare markets. We provide a spatial model of product differentiation in which the reporting of such indicators increases consumers’ decision weight on quality...
Persistent link: https://www.econbiz.de/10013250511
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Consumer-oriented action in public services : national report on the Federal Republic of Germany
Bönker, Frank; Wollmann, Hellmut - 1992
Persistent link: https://www.econbiz.de/10000866567
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Debtors in court : the consumption of government services
Jacob, Herbert - 1969
Persistent link: https://www.econbiz.de/10000556481
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Government services for consumers
Corr, Francis A. - 1973
Persistent link: https://www.econbiz.de/10000557001
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Customer services
Buckner, Leroy M.; Dorr, Eugene L. - 1978 - 2. ed
Persistent link: https://www.econbiz.de/10000053455
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Television in Great Britain : from public service to consumer sovereignty?
Kuhn, Raymond - In: The Columbia journal of world business : publ. … 22 (1987) 3, pp. 11-17
Persistent link: https://www.econbiz.de/10003610655
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Broadening the focus of public service consumerism
Powell, Martin; Greener, Ian; Szmigin, Isabelle; … - In: Public management review 12 (2010) 3, pp. 323-339
Persistent link: https://www.econbiz.de/10003980348
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Public-private collaborations : branded public services?
Blankson, Charles; Sierra, Vicenta - In: European journal of marketing : EJM 46 (2012) 7/8, pp. 994-1012
Persistent link: https://www.econbiz.de/10009572855