India is attracting significant attention as an attractive location for manufacturing industries in recent times. There have been many studies that demonstrate the rapid productivity and technological growth of Indian manufacturing industries post‐ industrial liberalization. We focus on the...

Over the past two years, senior managers at several automotive companies have begun to implement a new business model called a digital loyalty network (DLN). The model enables companies in any industry to continuously collect and monitor their customer, product and supply chain data and more...