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The difference between elderly consumers’ satisfaction levels and retail sales personnel’s perceptions

Johnson‐Hillery, Julie; Kang, Jikyeong; Tuan, Wen‐Jan - In: International Journal of Retail & Distribution Management 25 (1997) 4, pp. 126-137

Suggests that a significant trend affecting American society today is the dramatic rise in the number of persons aged over 65. Consequently, retailers are interested in knowing how this segment can be best served in the marketplace. Outlines a study which utilized person perception theory to...

Persistent link: https://www.econbiz.de/10014803858

Retailing trends in the USA: competition, consumers, technology and the economy

Swinyard, William R. - In: International Journal of Retail & Distribution Management 25 (1997) 8, pp. 244-255

During the past decade significant changes have been occurring in the US retail market. Among the principal changes are those in competition, consumers, technology and the economy. Changes in these areas are reflected in trends in retail practice. Reviews the underlying changes that have been...

Persistent link: https://www.econbiz.de/10014803866

Direct marketing in the USA: past failures and future promises

Feinberg, Richard A.; Eastlick, Mary Ann - In: International Journal of Retail & Distribution Management 25 (1997) 8, pp. 256-261

Direct marketing should be a more dominant form of retailing in the USA. However, it is not because so much friction …

Persistent link: https://www.econbiz.de/10014803867

International expansion of US retailers

Sternquist, Brenda - In: International Journal of Retail & Distribution Management 25 (1997) 8, pp. 262-268

US retailers do business in the largest and most affluent mass market in the world. However, they have reached a saturation point for some popular retail formats. US retailers are looking outside national borders for expansion opportunities. The Strategic International Retail Expansion (SIRE)...

Persistent link: https://www.econbiz.de/10014803868

Retail market structure change: implications for retailers and consumers

Morganosky, Michelle A. - In: International Journal of Retail & Distribution Management 25 (1997) 8, pp. 269-274

A major trend in US retailing is the increasingly diverse array of retail formats available to consumers. Owing to the emergence of new retail formats, competition between retailers of all types is heightening. Uses data from two consumer studies, to illustrate the pervasiveness and complexity...

Persistent link: https://www.econbiz.de/10014803869

Retailing in the USA: an interpretation of current trends

Dunne, Patrick; Kahn, Robert - In: International Journal of Retail & Distribution Management 25 (1997) 8, pp. 275-281

retailing, consumer, and regulatory sectors and their impact on retailing in the USA today ‐ a reduction in the number of …

Persistent link: https://www.econbiz.de/10014803870

Adoption factors and electronic data interchange use: a survey of retail companies

Vijayasarathy, Leo R.; Tyler, Michael L. - In: International Journal of Retail & Distribution Management 25 (1997) 9, pp. 286-292

Reports the results of a survey on Electronic Data Interchange (EDI) use in the retail industry. Finds that contrary to expectations, the extent of EDI adoption is fairly modest with few companies employing EDI for transactions other than purchase orders and invoicing. Discovers that the...

Persistent link: https://www.econbiz.de/10014803871

The development of a US retail format in Europe: the case of factory outlet centres

Fernie, John; Fernie, Suzanne I. - In: International Journal of Retail & Distribution Management 25 (1997) 11, pp. 342-350

It is not uncommon for the USA to be the origin of innovative retail formats. In recent years in the UK, the most … recent retail out‐of‐town developments have their roots in the USA, most notably warehouse clubs and factory outlet centres … creation of smaller, more downmarket centres than in the USA. US developers have been forced to seek sites in the rest of …

Persistent link: https://www.econbiz.de/10014803875

Retailing and the Internet: a perspective on the top 100 US retailers

Morganosky, Michelle A. - In: International Journal of Retail & Distribution Management 25 (1997) 11, pp. 372-377

Compares and contrasts use of the Internet for the 100 largest US retail companies. Discusses availability of Internet addresses and online status in terms of retail types (food, apparel, discount retailers) and differences between companies of various sizes. While a high percentage of retailers...

Persistent link: https://www.econbiz.de/10014803878

The internationalisation of European retailers in America: the US experience

Muñiz‐Martínez, Norberto - In: International Journal of Retail & Distribution Management 26 (1998) 1, pp. 29-37

the moves to internationalise into America (particularly the USA) by the leading 200 retail distributors in Europe. The …

Persistent link: https://www.econbiz.de/10014803881