Purpose - The purpose of this paper is to examine the performance of firms in Peru in relation to open innovation. Design/methodology/approach – Data were acquired through a survey of Peruvian middle and senior managers. Findings – Peruvian firms engaged in open innovation did report higher...

Purpose – The purpose of this paper is to examine the performance of firms in Peru in relation to open innovation. Design/methodology/approach – Data were acquired through a survey of Peruvian middle and senior managers. Findings – Peruvian firms engaged in open innovation did report...

In the UK the fishing industry is said to be in the doldrums, owing to cheap imports, declining retail outlets and the fact that we Brits are pretty conservative in what fish we'll tolerate. Anyone for octopus? However, the US apparently presents a very different picture. There the desire for...

Within the academic literature there is general acceptance that customer knowledge competence can have a critical influence over whether a firm can successfully achieve a market advantage over competition. There is, however, only limited empirical evidence to support this perspective. This study...

The purpose of the paper is to examine the performance of small UK service-sector firms during a period of poor economic conditions in relation to entrepreneurial behaviour and knowledge management. A mail survey of small rural hotels was undertaken. Hotels achieving higher sales growth...

Increasingly firms are being encouraged to move away from traditional, transactional marketing towards building long-term relationships with customers. The majority of the literature examines the benefits to suppliers of adopting this philosophy. It was decided, therefore, to examine whether the...