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Eine Kunst für sich

Frei, Frances X.; Morriss, Anne - In: Harvard-Business-Manager : das Wissen der Besten 46 (2024) 1, pp. 20-29

Persistent link: https://www.econbiz.de/10014446103

Vertrauensfrage

Frei, Frances X.; Morriss, Anne - In: Harvard-Business-Manager : das Wissen der Besten 44 (2022), pp. 34-43

Persistent link: https://www.econbiz.de/10012693316

Vertrauensfrage

Frei, Frances X.; Morriss, Anne - In: Harvard-Business-Manager : das Wissen der Besten 42 (2020) 6, pp. 58-67

Persistent link: https://www.econbiz.de/10012288206

Begin with trust : the first step to becoming a genuinely empowering leader

Frei, Frances X.; Morriss, Anne - In: Harvard business review : HBR 98 (2020) 3, pp. 112-121

Persistent link: https://www.econbiz.de/10012288931

The customer may not always be right : customer compatibility and service performance

Buell, Ryan W.; Campbell, Dennis W.; Frei, Frances X. - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1468-1488

Persistent link: https://www.econbiz.de/10012505994

Unleashed : the unapologetic leader's guide to empowering everyone around you

Frei, Frances X.; Morriss, Anne - 2020

It's not about you: leadership is about empowering other people as a result of your presence - and making sure that impact continues into your absence -- Presence. Trust: trust is the foundation for empowering leadership. You build trust as a leader when you reveal authenticity, empathy, and...