Customer demands on manufacturers and retailers are increasing relentlessly. Spurred by the Internet's “click it and get it” value proposition, a growing number of consumers and business buyers want customized products, convenient ordering, and rapid fulfillment. Delivering against these...

The traditional supply chain starts with components, which are assembled and pushed through distribution channels in the hope that someone will buy them. A value net, by contrast, starts with customer priorities and aligns the company operations and supplier relationships to satisfy real...

"Creating Value Through People: Discussions with Talent Leaders contains unique stories through interviews with human capital innovators from diverse backgrounds, many told for the first time." "These innovators have been selected for their singular views and perspectives on inspiring,...