//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Non-geometric Plackett-Burman...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
29
Customer satisfaction
28
Konsumentenverhalten
27
Beziehungsmarketing
23
Relationship marketing
23
Innovation
22
Theorie
21
Theory
21
Conjoint analysis
19
Conjoint-Analyse
19
Dienstleistung
17
Dienstleistungsqualität
17
Kundenzufriedenheit
17
Service quality
17
Services
17
Dienstleistungssektor
15
Market research
15
Marktforschung
15
Service industry
15
Service innovation
12
Sweden
11
Customer service
10
Kundenservice
10
Schweden
10
Conjoint Measurement
9
Customer experience
9
Experiment
9
Value creation
9
Betriebliche Wertschöpfung
8
Customer integration
8
Dienstleistungsinnovation
8
Kundenintegration
8
Bibliometrics
7
Bibliometrie
7
Innovation management
7
Innovationsmanagement
7
Deutschland
6
Emotion
6
Germany
6
Brand management
5
more ...
less ...
Online availability
All
Undetermined
85
Free
8
Type of publication
All
Article
158
Book / Working Paper
28
Type of publication (narrower categories)
All
Article in journal
73
Aufsatz in Zeitschrift
73
research-article
19
Aufsatz im Buch
12
Book section
12
Aufsatzsammlung
5
Collection of articles of several authors
4
Sammelwerk
4
Working Paper
4
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
conceptual-paper
2
viewpoint
2
Case study
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Konferenzschrift
1
non-article
1
more ...
less ...
Language
All
English
148
Undetermined
36
German
2
Author
All
Gustafsson, Anders
185
Witell, Lars
44
Herrmann, Andreas
20
Kristensson, Per
20
Huber, Frank
18
Edvardsson, Bo
17
Johnson, Michael D.
13
Löfgren, Martin
10
Högström, Claes
8
McColl-Kennedy, Janet R.
8
Shams, Poja
8
Wästlund, Erik
8
Ekdahl, Fredrik
7
Roos, Inger
7
Bolton, Ruth N.
6
Gebauer, Heiko
6
Sirianni, Nancy J.
6
Otterbring, Tobias
5
Tarasi, Crina O.
5
Caruelle, Delphine
4
Friman, Margareta
4
Ghanbarpour, Tohid
4
Gruber, Thorsten
4
Jaakkola, Elina
4
Lervik-Olsen, Line
4
Snyder, Hannah
4
Andersson, Pernille K.
3
Blomkvist, Ola
3
Donthu, Naveen
3
Kowalkowski, Christian
3
Matthing, Jonas
3
Parasuraman, A.
3
Peck, Joann
3
Perks, Helen
3
Ringler, Christine
3
Rosner, Marina
3
Stephan, Andreas
3
Abosag, Ibrahim
2
Aksoy, Lerzan
2
Anders Gustafsson and Professor Roderick J. Brodie, Professor
2
more ...
less ...
Institution
All
QUIS <9, 2004, Karlstad>
2
International QFD Symposium <3, 1997, Linköping>
1
University of Michigan / Business School
1
Published in...
All
Journal of business research : JBR
24
Journal of Service Management
10
Journal of service management
10
The TQM Journal
9
Conjoint measurement : methods and applications
8
International journal of service industry management : IJSIM
7
Journal of Services Marketing
7
Journal of retailing and consumer services
6
Managing service quality : MSQ ; an international journal
5
The journal of services marketing
5
Journal of Business Research
4
Journal of service research
4
Journal of service research : JSR
4
The TQM journal : the international review of organizational improvement
4
Conjoint measurement : methods and applications ; with 91 tables
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of retailing
3
Journal of the Academy of Marketing Science
3
Psychology & marketing
3
Total quality management
3
IFN Working Paper
2
IFN working paper
2
International journal of quality and service sciences
2
Marketing intelligence & planning
2
Quality management journal : QMJ
2
AMS review : official publication of the Academy of Marketing Science
1
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Constitutional political economy
1
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
1
Customer retention in the automotive industry : quality, satisfaction and loyalty
1
Empirica : journal of european economics
1
European Journal of Marketing
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Innovation of strategic reflexivity
1
International Journal of Quality and Service Sciences
1
International journal of production economics
1
International journal of service industry management
1
International journal of services technology and management
1
more ...
less ...
Source
All
ECONIS (ZBW)
107
OLC EcoSci
31
Other ZBW resources
30
USB Cologne (EcoSocSci)
9
RePEc
7
EconStor
2
Showing
1
-
10
of
186
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Non-geometric Plackett-Burman designs in conjoint analysis
Blomkvist, Ola
;
Ekdahl, Fredrik
;
Gustafsson, Anders
- In:
Conjoint measurement : methods and applications ; with …
,
(pp. 187-207)
.
2003
Persistent link: https://www.econbiz.de/10001997850
Saved in:
2
Non-geometric Plackett-Burman designs in conjoint analysis
Blomkvist, Ola
;
Ekdahl, Fredrik
;
Gustafsson, Anders
- In:
Conjoint measurement : methods and applications
,
(pp. 77-92)
.
2007
Persistent link: https://www.econbiz.de/10003544591
Saved in:
3
Non-geometric Plackett-Burman designs in conjoint analysis
Blomkvist, Ola
;
Ekdahl, Fredrik
;
Gustafsson, Anders
- In:
Conjoint measurement : methods and applications
,
(pp. 161-181)
.
2001
Persistent link: https://www.econbiz.de/10001690257
Saved in:
4
ARTICLES - Linking Customer Satisfaction to Product Design: A Key to Success for Volvo
Gustafsson, Anders
;
Ekdahl, Fredrik
;
Falk, Kurt
; …
- In:
Quality management journal : QMJ
7
(
2000
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10005955641
Saved in:
5
Innovation and strategy - Customer-oriented service development at SAS
Ekdahl, Fredrik
;
Gustafsson, Anders
;
Edvardsson, Bo
- In:
Managing service quality : MSQ ; an international journal
9
(
1999
)
6
,
pp. 403-410
Persistent link: https://www.econbiz.de/10007183096
Saved in:
6
Conjoint analysis: A useful tool in the design process
Gustafsson, Anders
;
Ekdahl, Fredrik
;
Bergman, Bo
- In:
Total quality management
10
(
1999
)
3
,
pp. 327-344
Persistent link: https://www.econbiz.de/10007186744
Saved in:
7
Customer focused service development in practice - A case study at Scandinavian Airlines System (SAS)
Gustafsson, Anders
;
Ekdahl, Fredrik
- In:
International journal of service industry management : IJSIM
10
(
1999
)
4
,
pp. 344-358
Persistent link: https://www.econbiz.de/10007121295
Saved in:
8
Customer satisfaction with service recovery
Gustafsson, Anders
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1220-1222
Persistent link: https://www.econbiz.de/10003897473
Saved in:
9
Busy doing nothing : why politicians implement inefficient policies
Gustafsson, Anders
- In:
Constitutional political economy
30
(
2019
)
3
,
pp. 282-299
Persistent link: https://www.econbiz.de/10012251985
Saved in:
10
Conjoint analysis as an instrument of market research practice
Gustafsson, Anders
;
Herrmann, Andreas
;
Huber, Frank
- In:
Conjoint measurement : methods and applications ; with …
,
(pp. 5-46)
.
2003
Persistent link: https://www.econbiz.de/10001997264
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->