In a knowledge management initiative, one of the main issues is to identify and locate which knowledge to capitalize on. To deal with this issue, a General Analysis Methodology so called GAMETH® has been developed. In this article, we describe the postulates, the guiding principles, and the...

Dans cet article nous présentons une démarche d'aide au repérage et à la qualification des connaissances cruciales. Cette démarche est dédiée à l'identification des connaissances nécessitant une opération de capitalisation. Nous nous appuyons sur l'aide multicritère à la décision...

Knowledge is not manageable as if it was a data or information. Consequently, Knowledge Management (KM) must address activities that utilize and create knowledge more than knowledge by itself. With regard to this issue, we elaborated a sociotechnical approach of Knowledge Management within the...

Environment is a broad and complex issue. It is likely be inaccessible to most laypersons, whereas, environmental experts are likely to have a limited field of expertise. Hence, there is a need for comprehensive and accurate environmental information in many situations. This research aims at...

This paper introduces a reflection on the types of data to accessed by be extended company's employees from the Knowledge Management viewpoint. This leads us to distinguish between three types of data: main-stream-data, shared-data, and source-of-knowledge-data. In that way, as distinguishing...

In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...

Although the technological approach of Knowledge Management (KM) is greatly shared, without awareness, when elaborating KM initiative’s strategy, we can confuse the notions of information and knowledge, and disregard the importance of individual’s tacit knowledge used in action. Therefore,...

This article, introduces a Model for Global Knowledge Management within the Enterprise (MGKME). This model supplies a global vision that reconciles the two main approaches underlying KM, a technological approach, and a managerial approach. It can be seen as a pattern useful for the conception...