Although the technological approach of Knowledge Management (KM) is greatly shared, without awareness, when elaborating KM initiative’s strategy, we can confuse the notions of information and knowledge, and disregard the importance of individual’s tacit knowledge used in action. Therefore,...

This article, introduces a Model for Global Knowledge Management within the Enterprise (MGKME). This model supplies a global vision that reconciles the two main approaches underlying KM, a technological approach, and a managerial approach. It can be seen as a pattern useful for the conception...

Very often, Knowledge Management System is considered from a technological viewpoint that induces to consider the knowledge as an object, and so to disregard the importance of people. In this paper we suggest a global vision of Knowledge Management within the Enterprise that is represented by an...

This paper introduces a reflection on the types of data to accessed by be extended company's employees from the Knowledge Management viewpoint. This leads us to distinguish between three types of data: main-stream-data, shared-data, and source-of-knowledge-data. In that way, as distinguishing...

In this paper, we propose a method to locate the company's crucial knowledge for improving the quality of decision making in a design project. It comprises of a preliminary survey regarding the approach that has been carried out at automotive company for identifying the crucial knowledge, aiming...

This article, introduces a Model for Global Knowledge Management within the Enterprise (MGKME). This model supplies a global vision that reconciles the two main approaches underlying KM, a technological approach, and a managerial approach. It can be seen as a pattern useful for the conception...

This chapter emphasizes the problem of capitalizing on company knowledge. Capitalizing on company knowledge means considering certain knowledge used and produced by the company as a storehouse of riches and drawing from these riches interest that contributes to increasing the company's capital....

Analyzing an information system through knowledge’s point of view causes a change that, inevitably, engenders the awareness of the importance of the human and sociocultural dimensions to improve its performances. This chapter, based on a Model for Global Knowledge Management within the...