Whereas efficient and effective practical implementation of mass customization in goods industries is a well-researched topic, a deeper understanding of service mass customization is still missing. Particularly service specific challenges have been hitherto unaddressed. These characteristics...

Since national independence and national unification are often viewed as norms of the international polity, divided states and peoples are considered abnormal, and there are a variety of theories seeking to show how a divided people can achieve unification. Some theories stress the role of...

The continuing absence of innovation in Europe's mobile services industry is identified and characterised here, with such examples as mobile Internet and mobile music. Innovation failure is a critical factor leading to a lack of high-income jobs, network effects, and price reductions for data...

Restrukturierungen von Unternehmen gehen häufig mit dem Versprechen einher, Teilhabechancen der ausführenden Beschäftigten an Konsultationen und Entscheidungen in der Arbeit - d.h. direkte Partizipation - zu vergrößern. Man erhofft sich davon: motiviertere, zufriedenere und gesündere...