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Advancing public service innovation through empathy : an analysis of Bangladesh's intrepid approach

Ehsan, Shah Md Azimul; Hossain, Farhad; Eldridge, Derek; … - In: South Asian journal of human resources management 9 (2022) 2, pp. 250-270

Persistent link: https://www.econbiz.de/10014580177

Innovation in public sector services : entrepreneurship, creativity and management

Windrum, Paul (ed.); Koch, Per (ed.) - 2008

Persistent link: https://www.econbiz.de/10013550661

Influence of digital government innovation on transformational government in resource-constrained contexts

Ndlovu, Njabulo; Muganda Ochara, Nixon; Martin, Robert - In: Journal of science and technology policy management : JSTPM 14 (2023) 5, pp. 960-981

Persistent link: https://www.econbiz.de/10014364102

Austerity policies, social dialogue and public services in Italian local government

Bordogna, Lorenzo; Neri, Stefano - In: Transfer : European review of labour and research ; … 20 (2014) 3, pp. 357-371

Persistent link: https://www.econbiz.de/10010436579

Outsourcing of public services in Europe and segmentation effects : the influence of labour market factors

Grimshaw, Damian; Rubery, Jill; Anxo, Dominique; … - In: European journal of industrial relations 21 (2015) 4, pp. 295-313

Persistent link: https://www.econbiz.de/10011403079

Do direct elections matter? : quasi-experimental evidence from Germany

Gäbler, Stefanie; Rösel, Felix - 2019

We estimate the causal effect of direct elections on the economic performance of politicians. Candidates running in direct elections to head local governments in the German state of Brandenburg need an absolute majority, and votes for the winner must represent at least 15% of eligible voters. If...

Persistent link: https://www.econbiz.de/10011997535

Local government reform beyond privatization and amalgamation : advances in the analysis of inter-municipal cooperation

Bel, Germà; Elston, Thomas; Esteve, Marc; Petersen, … - In: Journal of economic policy reform 27 (2024) 2, pp. 125-139

Persistent link: https://www.econbiz.de/10014564330

Service quality in local government and its effect on citizen satisfaction : the case of the Division of Transportation and Communications of the Regional Unit of Kavala in the reg...

Karagianni, Thomai; Theriou, Georgios - In: International journal of business and economic sciences … 11 (2018) 2, pp. 7-16

Purpose This study aims to assess the degree of satisfaction regarding service quality provided by the Transportation and Communications Division of the Regional Unit of Kavala, Greece. The main purpose of the study is accomplished through the development and the empirical testing of a...

Persistent link: https://www.econbiz.de/10011943392

Institutions, outputs and outcomes : two decades of decentralization and state capacity in Indonesia

Nugroho, Yanuar; Sujarwoto, Sujarwoto - In: Journal of Southeast Asian economies 38 (2021) 3, pp. 296-319

Persistent link: https://www.econbiz.de/10012879121

An emergent taxonomy of public personnel management : exploring the task environment of human resource managers in Spanish local government

Herrera, Justo; Miller, Daniel M. - In: Public personnel management 47 (2018) 4, pp. 445-471

Persistent link: https://www.econbiz.de/10011951867