Moutinho, Luiz; McDonagh, Pierre; Miquel Peris, Salvador; … - In: International Journal of Contemporary Hospitality Management 7 (1995) 4, pp. 10-15
Describes the findings of a positivistic comparative study which was undertaken in three different European countries in order to assess the perceptions of British/Irish and Spanish hotel managers. Relates managers′ opinions to some key factors the authors perceive as contributing to the...