With the implementation of the 1990 Passenger Transport Act in New South Wales, Australia, the urban bus industry moved from a rigid system of licensing towards performance-based contracts. The new focus, arising out of the legislation centred on the quality of service delivery, presented...

The Sydney Olympics held in September 2000 provided an opportunity to monitor the planning of transport provision for the world's greatest sporting spectacular. As the single largest major event, the pressures on a city's transport system are enormous, as witnessed by the previous Games in...

The focus of this study was the Board of Airline Representatives of Australia (BARA), a voluntary, non-profit organisation, established as an incorporated body in 1989, (although operating unofficially in previous years) to afford a recognised means of communication between the airlines and...