Purpose – Information technology is a key enabler of logistics performance. Unfortunately, most logistics information systems are implemented with forward logistics processes in mind, with little, if any, consideration for the reverse channel. Informed by task‐technology fit theory, the...

Purpose – The purpose of this study is to examine the complex relationships between transformational leadership, organizational innovativeness, and motor carrier performance. Design/methodology/approach – A covariance‐based structural equation model was developed, tested and validated to...

Purpose – The purpose of this paper is to provide future researchers with a framework for conducting research in the unique field of humanitarian logistics. Design/methodology/approach – The authors categorized humanitarian logistics research articles. Borrowing from the theory of...

Purpose – The purpose of this article is to expand the base of supply chain knowledge by applying chaos theory principles to selected supply chain functions. Design/methodology/approach – Researchers borrow chaos theory from the natural sciences, provide a basic explanation, and then examine...

Purpose – Although the importance of establishing sound metrics is often noted in the logistics literature, few research efforts have examined appropriate metrics for reverse logistics (RL) processes. Through the lens of goal-setting theory, the paper identifies and align salient RL goals and...

Purpose – Information systems (IS) play a substantial role in managing reverse logistics (RL) processes. However, the RL literature rarely takes a holistic approach to examining the “success” of IS employment. Drawing on the rich literature base from the IS field, the authors explore IS...

Purpose – The purpose of this paper is to identify the key issues faced by today's supply chain professionals when managing reverse logistics (RL) processes and compare these issues with the topics examined in extant research. By making such a comparison, the paper identifies areas of...