Web-based technologies are now quite widespread, and this paper relates how traditional information and communications technologies such as those associated with SME users can be coupled with Internet technologies in offering e-business solutions. SME users are traditionally not well resourced...

The expression "knowledge is power" has become a convenient soundbyte for all and sundry. Boardrooms and corporate luncheons are abuzz with sweeping remarks such as "we need to effectively manage our knowledge" or "harnessing the power of knowledge is the way forward." Despite an abundance of...

Increasing number of small- and medium-scale software companies (SMSCs) has remarkably pressurised them to deliver good quality software products on time at minimum cost. This study attempted to prove that knowledge management initiatives can bestow business opportunities of small- and...

The product development capability is a core competence in a company, and the product development process is a knowledge-intensive process. The evolution of engineering design shows that knowledge is a key factor of a successful product development. From the 70's in the last century, artificial...

This paper examines the causes of knowledge loss in a company undergoing a process of radical change. Using a methodology based on a single case study, the research highlights the critical role of middle managers in facilitating knowledge transfer. Middle managers facilitate both socialisation...

Information technology (IT) has a crucial role in knowledge management (KM), as the facilitator or enabler. To find the IT strategy for KM and related aspects such as the tools being utilised, and the problems faced by Indian firms, research was conducted in leading firms in three sectors of the...

A knowledge management system (KMS) is a concept that can be used for creating knowledge repositories, improving knowledge access and sharing as well as communicating through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an institution or organisation....

In the knowledge economy era, the library will play a very crucial role in the further extension and modification of knowledge. The growing need for knowledge management has influenced every component and operation of a library. Knowledge management requires more effective methods of information...

This paper explores user views of the current e-learning practices in an organisational setting. Eighty employees of Korean Air, who were enrolled in an e-learning course, participated in the study on a voluntary basis. Data on employees' perceptions of importance and satisfaction with their...

This paper begins with a review of knowledge management (KM) literature, which highlights the problem that KM is interpreted in many different ways. This is due to the fact that different authors make different assumptions about the nature of knowledge and the nature of knowing. Up until the...