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Chapter 1 Innovation and Service Delivery: Conceptual and Contextual Framework -- Chapter 2 Striving for a Digital Bangladesh and Service Delivery -- Chapter 3: Digital Innovations in Public Administration and Public Service Delivery in Bangladesh -- Chapter 4 Human Resource Capacity and Changes...
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Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...
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