1: Introduction to Efficiency and Competitiveness of International Airlines -- 2: Survey of Studies on Airlines and their Efficiencies -- 3. A Review of the Airline Industry -- 4: Stochastic Frontier Production Function Model Specification and Estimation Results -- 5: Stochastic Frontier Cost...

Chapter 1. Customer Modeling -- Chapter 2. Airline Planning and Schedule Development -- Chapter 3. Revenue Management -- Chapter 4. Airline Distribution -- Chapter 5. Crew Management Information Systems -- Chapter 6. Operations -- Chapter 7. Air Traffic Flow Management