Purpose – The CIBER group at University College London are currently evaluating a distance education initiative funded by the Department of Health, providing in‐service training to NHS staff via DiTV and satellite to PC systems. This paper aims to provide the context for the project by...

Purpose – The aim of this paper is to outline a triangulated methodology for studying usage of electronic health information systems which combines the quantitative data accrued from computer logs with qualitative data from in‐depth interviews and observation. Design/methodology/approach –...