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The genealogy of service innovation : the research field tells its own story
Moreira, Marina Figueiredo; Kuk, George; Guimaraes, … - In: The service industries journal 40 (2020) 15/16, pp. 1064-1086
Persistent link: https://www.econbiz.de/10012403817
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Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya; Modukuri, Siddhartha - In: California management review 66 (2024) 3, pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
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An agile approach to service innovation : creating valuable service innovation with agile resource integration
Findsrud, Rolf - In: Journal of creating value 6 (2020) 2, pp. 190-207
Persistent link: https://www.econbiz.de/10014580827
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Mapping service innovation research in hospitality and tourism : an integrative bibliometric analysis and research agenda
So, Kevin Kam Fung; Kim, Hyunsu; He, Yueying; Li, Xiang - In: The Cornell hospitality quarterly 64 (2023) 2, pp. 143-160
Persistent link: https://www.econbiz.de/10014253053
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Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon; D'Lima, Danielle; Sheringham, Jessica; … - In: Public management review 24 (2022) 7, pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
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Professional service innovation in digitalization
Goto, Masashi - 2022
Persistent link: https://www.econbiz.de/10013531065
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Service dominant logic in practice : applying online customer communities and personas for the creation of service innovations
Schäfer, Adrienne; Klammer, Julia - In: Management 11 (2016) 3, pp. 255-264
important sources of innovation. The findings suggest that personas that were constructed based on the results from an online …
Persistent link: https://www.econbiz.de/10011659037
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Key drivers for service innovation in the UAE's hotel sector
Beshr, Hasan Al; Hossan, Chowdhury Golam - In: International journal of entrepreneurship and … 22 (2018) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10011912213
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Iterative uncertainty reduction in multi-actor smart service innovation
Poeppelbuss, Jens; Ebel, Martin; Anke, Jürgen - In: Electronic markets : EM ; the international journal of … 32 (2022) 2, pp. 599-627
Persistent link: https://www.econbiz.de/10013399579
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How transformational leadership fuels employees' service innovation behavior
Kao, Ping-jen; Pai, Peiyu; Lin, Tingling; Zhong, Jun-yu - In: The service industries journal 35 (2015) 7/8, pp. 448-466
Persistent link: https://www.econbiz.de/10011337085