What is the impact of union structure on the strategic capacity of ational union movements to respond to economic re‐structuring? Focuses on the experience of five countries (Canada, France, Japan, the UK and the US) and their common problems as regards, first, the movement of employment into...

Purpose: The purpose of this paper is to identify the constituents of cause-related marketing (CRM) capabilities in the context of an emerging market healthcare sector, by incorporating the resource-based view alongside the dynamic capability perspective. Moreover, the authors aim to illustrate...

Purpose: This study aims to identify the dimensions of patient recovery flexibility in the public healthcare context and its impact on the service experience. The study also explores the strategies and contextual influences to attain patient recovery flexibility. Design/methodology/approach:...