The main goal of this book is to explain the core ideas of process mining, and to demonstrate how they can be implemented using just some basic tools that are available to any computer scientist or data scientist. It describes how to analyze event logs in order to discover the behavior of...

Die Organisation eines Unternehmens hat erhebliche Auswirkungen auf Kosten, Produktivität, Qualität und auf das Verhalten und die Motivation der Mitarbeiter. Damit ist die betriebliche Organisation ein wichtiger Wettbewerbsfaktor. Die vielen Reorganisationen in den letzten Jahren zeigen, dass...

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...