We explore the challenges that digital platform-based sharing economy ventures confront in establishing legitimacy for their business models by examining the dynamics that ensued when Uber Technologies deployed its ride-sharing business model in four U.S. cities. Uber entered each city to...

Innovation processes are complex. It is through local interactions among people and technologies that diverse and novel outcomes emerge. Even when governed by simple rules, such interactions can generate nonlinear temporal dynamics. Given such complexities, how might an organization sustain...