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Customer service in the aviation industry : an exploratory analysis of UAE airports

Arif, Mohammed; Gupta, Aman; Williams, Aled - In: Journal of air transport management 32 (2013), pp. 1-7

Persistent link: https://www.econbiz.de/10010127374

Do Airline Bankruptcies Reduce Air Service?

Borenstein, Severin - 2003

The airline industry's current financial crisis has raised concerns over the ramifications of airline bankruptcies for air service and the economy. Such bankruptcies, however, nearly always occur when demand is weak, and, thus, when even healthy airlines are inclined to reduce flights. Moreover,...

Persistent link: https://www.econbiz.de/10012469062

Do Airline Bankruptcies Reduce Air Service?

Borenstein, Severin; Rose, Nancy L. - 2021

Persistent link: https://www.econbiz.de/10013230365

The role of the top 50 US cargo airports and 25 air cargo airlines in the logistics of e-commerce companies

Florido-Benítez, Lázaro - In: Logistics 7 (2023) 1, pp. 1-27

-commerce sectors was undertaken to understand the link between them. The data were collected using four criteria: airport category …, airport location, top 25 air cargo carriers, and other relevant data from the Federal Aviation Administration, International …

Persistent link: https://www.econbiz.de/10014285840

Offsite passenger service facilities : a viable option for airport access?

Goswami, Arkopal K.; Miller, John S.; Hoel, Lester A. - In: Journal of air transport management 17 (2011) 5, pp. 263-270

Persistent link: https://www.econbiz.de/10009408980

Improving US airport taxicab services through governance arrangements

Wong, Dan; Baker, Douglas - In: Journal of air transport management 40 (2014), pp. 126-131

Persistent link: https://www.econbiz.de/10010411988

The impact of training on operational performance : the case of the customs service at Nikola Tesla airport in Belgrade

Dalton, Sanja - In: Serbian journal of management : an international … 12 (2017) 1, pp. 41-52

operational performances at Nikola Tesla airport in Belgrade is presented. The aim of the research is to measure the perception of … the customs officers at the airport about the operational effectiveness of the risk analysis training program. The … airport. The results of the research show that there is a significant difference between the groups, which confirms the …

Persistent link: https://www.econbiz.de/10011658818