King, Rick; Gildea, Michael; Edgeman, Rick L.; … - In: The TQM Magazine 11 (1999) 1, pp. 8-11
The Czech Republic has a long history of product excellence recognizable in such diverse areas as beer, weapons and shoe manufacture. Moreover, many of the ideas regarded as central to contemporary expression of TQM such as empowerment and primacy of the organization’s human resource are to be...