Purpose – The purpose of this paper is to determine the selection criteria for Islamic banks employed by customers in a dual banking system, as in the case of Pakistan, and to know the overall satisfaction of the customers with Islamic banks. Design/methodology/approach – This is a...

Purpose – The training needs assessment is a significant activity for the training and development function. A human resource generalist or a specialist should be proficient in performing a training needs assessment. The purpose of this paper is to explain the training and development function...

Purpose – The paper aims to gain an insight into behavioural characteristics of Islamic banks and how they influence the risk‐taking decisions of Islamic banks in financial markets within the prospect theory context. Design/methodology/approach – The study employs review and application of...

Purpose – The purpose of this paper is to investigate the relationship between customer satisfaction and six dimensions of service quality (CARTER model) in Islamic banks of Pakistan, the UK and UAE. Design/methodology/approach – This study uses a sample of 225 customers of Islamic banks; 75...

Purpose – The purpose of this paper is to analyze the performance of conventional and Islamic paradigms of banking through profitability. Profitability of conventional and Islamic banks is compared through four authentic methods of ratio through reliable statistical data from seven countries....

Purpose – The purpose of this paper is to identify any differences between the Islamic and non‐Islamic banks in the UAE on credit risk management. Design/methodology/approach – The study uses survey based methodology for data collection. The sample for the study consists of six commercial...

Purpose – The purpose of this paper is to determine whether the amount of profits gained from musharakah mutanaqisah model using coupon rate of 4.5 per cent, price at par and tenure of five years was greater than using ijarah principle where the price is at a discount. Also to compute and...

Purpose – The purpose of this paper is twofold. The first and the most important is to examine the efficiency of Islamic banks relative to conventional banks operating in North African Arab countries, in terms of cost and revenue efficiency. The second objective is to assess more evidence...

Purpose – The purpose of this paper is to focus on the syariah compliant screening methods that are practiced by prominent Islamic finance users, in terms of qualitative and quantitative screening. Design/methodology/approach – This research uses comparative analysis to recognize the...

Purpose – The purpose of this paper is to inspect whether bank‐specific and macro‐economic determinants influence Islamic banks' profitability in the selected countries of different regions. Design/methodology/approach – In order to achieve the study objective and to answer the question,...