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In the Netherlands, electronic service delivery has become an important issue in many municipalities. Using the Internet for service delivery is seen as an important element of e-government. Based on 2014-2016 panel-data of ICT service delivery for all Dutch municipalities, we show that there is...
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provincial level for service provision, and privatization of the service production. This article analyses that reform, and … empirically studies whether privatization and cooperation have had any significant effect on costs incurred by the government for … not find a significant relationship between privatization and costs. …
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Governments at central and sub-national levels are increasingly pursuing participatory mechanisms in a bid to improve governance and service delivery. This has been largely in the context of decentralization reforms in which central governments transfer (share) political, administrative, fiscal...
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