Intro -- Title Page -- Copyright Page -- Contents -- Preface -- 1. Business Services and the Mission of the Library -- 2. Collection Development: Tools of the Trade -- 3. Programming: Opening the Doors -- 4. Marketing: Getting the Word Out -- 5. Networking: Meeting and Greeting -- 6. The Power...

The strength of any organization is determined by the quality of its managers. What they do and how they do it is the key determinant of corporate success. Luckily, great managers are made...not born. In this concise book, success expert Brian Tracy reveals how to become invaluable to your...

Part of this issue focuses on the theme of Library/IT mergers. Four articles and an introduction provide details of different approaches to Library/IT mergers. The success of academic libraries and IT services has more to do with the quality of leadership and professional commitment to service...

This volume presents international research and exhaustive reviews of literature on a range of issues related to the evolving digital environment. With the growing trend for digital-only access to information, this volume makes an important contribution in both highlighting problems and...

Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances...

Maximizing Electronic Resources Management in Libraries: Applying Business Process Managementexamines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. The book offers...