This paper seeks to dispel some of the myths commonly harboured about service jobs, service trade and the contribution services make to productivity improvements and living standards. Services account for more than three-quarters of national output and for four out of every five jobs.

This study adds new insights to the growing body of research showing that entrepreneurs' communication skills and personal attributes influence investor decision making. Twenty-four business angels attending a UK investor forum completed questionnaires evaluating 32 ‘presentational’ and...