Past research has provided evidence that teams who are able to gain the benefits of the task conflict but avoid the pitfalls of relationship conflict should perform better than they would if they let relationship conflict occur. The problem is that task conflict has a tendency to trigger...

Purpose - The purpose of this study is to investigate the leadership behaviors of managers of virtual teams (VTs), particularly in the areas of trust building and conflict management. This study aims to expand the research of VT performance by offering first-person accounts from VT leaders on...