Deutschland kommt bei der Verwaltungsdigitalisierung, trotz Onlinezugangsgesetz und ambitionierter Digitalisierungsprogramme, nur langsam voran. Der Sonderband untersucht die Digitalisierungspraxis in den fortgeschrittenen Verwaltungsbereichen Kfz-Zulassung, Bauaufsicht, Steuerverwaltung und...

This book takes stock of the past two decades of public sector modernization in OECD countries. These years have witnessed an influx of new ideas and initiatives but how have these new ideas worked in practice? This report assesses failures and successes and identifies the challenges ahead. It...

Red tape is burdensome to companies, inhibiting entrepreneurship and reducing competitiveness. This book examines OECD countries' strategies, tools and institutional frameworks for reducing red tape, identifies trends and finds what strategies are working

In an era of globalisation, decentralisation, and knowledge-based economies, governments are having to reshape public sector leadership to cope with new challenges. This environment requires new roles for public sector leaders including change agents, promoters of enhanced performance,...

Good governance in modern times requires attention not only to shifting relations between governments, citizens and parliaments, but to the effective functioning of government itself. One important issue is "Distributed Governance" - a term coined in this publication to capture the notion of...