Over the past two decades, sub-Saharan Africa has lagged behind other regions in economic performance. The important overall indicators of performance, however, mask wide differences among countries. On the whole, countries that effectively implemented comprehensive adjustment and reform...

Recognizing problems with its legacy information technology systems, the U.S. Internal Revenue Service (IRS) embarked on a modernization effort over a decade ago, with limited success. In 1998, the IRS embarked on a new approach and awarded a contract to the PRIME Alliance to assume the...

Examining committee: Jean Stockard, chair, Carl Hosticka