The Information Technology - Business Process Management (IT-BPM) sector is one of the Philippines' strongest drivers of economic growth and employment and a potential driver of shared prosperity for the country. One potential enabler for IT-BPM is technical-vocational education and training...

Purpose: This article aims to present successful practices in the management of training processes based on virtual reality and augmented reality, namely a strategy for evaluating the process with the principle of continuous improvement in mind, and monitoring its performance in terms of...