Using a stimulus-organism-response (S–O–R) framework, this study examines the S–R relationship of consumer retail behavior. In particular, we focus on how the multi-attributes of department store in customer perception effect their preference by studying three department stores in Central...

The rapid transformation of retail sector as an organized business segment shows the importance of supply Chain Management. In this context the progress in developing trust with the customer plays a vital role. In recent years, competency level of retail sectors is influenced by the Supply Chain...

From the perspective of an existing retailer, the optimal size of a cluster of retail activity represents a trade-off between the marginal increases in consumer attraction from another store against the depletion of the customer base caused by an additional competitor. We estimate opening and...