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Conceptualizing experiential luxury in palliative care : pathographies of liminal space, cathedral, and community
Sudbury-Riley, Lynn
;
Hunter-Jones, Philippa
;
Al-Abdin, Ahmed
- In:
Journal of business research : JBR
116
(
2020
),
pp. 446-457
Persistent link: https://www.econbiz.de/10012257642
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The trajectory touchpoint technique : a deep dive methodology for service innovation
Sudbury-Riley, Lynn
;
Hunter-Jones, Philippa
;
Al-Abdin, Ahmed
- In:
Journal of service research
23
(
2020
)
2
,
pp. 229-251
Persistent link: https://www.econbiz.de/10012216648
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