Emotional labor refers to the process by which workers are expected to manage their feelings in accordance with organizationally defined rules and guidelines. Hochschild's (1983) The Managed Heart introduced this concept and inspired an outpouring of research on this topic. This article reviews...

"On a global scale, more than 40 million people make their living working directly at sea as fishers, seafarers, in aquaculture or seabed-mining, or related occupations such as dockworkers, shipbuilding, logistics, maritime administration, secondary branches of shipping, marine tourism and other...