Purpose: Stakeholders affiliated with healthcare services should understand patient attitudes and criteria that are involved in selecting a personal physician. The purpose of this paper is to identify the factors that are significant to patients in selecting or deselecting physicians as...

[Abstract]: Traditional technology adoption models identified ‘perceived ease of use’ and ‘perceived usefulness’ as the dominating factors for technology adoption. However, recent studies in healthcare have indicated that these two factors are not always reliable on their own and other...